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  1. NCSOFT
  2. Knowledge Base
  3. Account Support

Account Support

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  • Personal Data Guide
  • Account Deletion FAQ
  • What should I do if I think I have been hacked?
  • Security FAQ
  • I'm having trouble logging in to my NC Account
  • Not Receiving Support Emails
  • Buying Gold From Gold Farmers
  • What Is Malware?
  • What Is a Trojan?
  • How Do I Protect Myself from Viruses?
  • What is a Virus?
  • Can I Tell if I've Been Hacked?
  • How Would a Hacker Get Access to My Computer?
  • What Does a Hacker Do?
  • What Does Being Hacked Mean?
  • How Can Someone Get My Password?
  • Why Do I Have to Keep My User (Account) Name and Password to Myself?
  • Managing Authorized Locations in NC Account
  • Creating an NC Account
  • Updating Your NC Account Information
  • I didn't get an authentication code to verify my IP address
  • How do I re-set my NC Account password?
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