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  1. NCSOFT
  2. Knowledge Base
  3. Payment Support

Payment Support

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  • Why do I have charges from NCSOFT on my billing statement?
  • Auto-Renewal Terms for Recurring Subscriptions
  • Common Payment Error Codes and Error Messages
  • Changed Payment Processors
  • Why is it taking up to 12-hours to receive the NCoin I just purchased?
  • How much is NCoin?
  • Can I Remove My Card on File?
  • Why am I having problems paying with PayPal®?
  • NCoin Review Period - Why Can't I Purchase Certain Items from the In Game Store with my NCoin?
  • NCoin Card FAQ
  • How do I apply a Game Time Card to my game account?
  • If I purchase NCoin on my game accounts can I use it to buy items on either?
  • Prepaid Cards (NCoin™ Cards) and Bonus Serial Codes
  • How do I use my serial code?
  • What is NCoin and how can I buy it?
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