Payment Support
- Why do I have charges from NCSOFT on my billing statement?
- Common Payment Error Codes and Error Messages
- Changed Payment Processors
- Why is it taking up to 12-hours to receive the NCoin I just purchased?
- How much is NCoin?
- Can I Remove My Card on File?
- Why am I having problems paying with PayPal®?
- NCoin Review Period - Why Can't I Purchase Certain Items from the In Game Store with my NCoin?
- NCoin Card FAQ
- How do I apply a Game Time Card to my game account?
- If I purchase NCoin on my game accounts can I use it to buy items on either?
- Prepaid Cards (NCoin™ Cards) and Bonus Serial Codes
- How do I use my serial code?
- What is NCoin and how can I buy it?